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Seton Hall University

Performance Management

Performance management is an ongoing process of communication between a supervisor and an employee that occurs throughout the year, in support of accomplishing the strategic objectives of the organization.  The communication process includes clarifying expectations, setting objectives, identifying goals, providing feedback and reviewing results.

Performance Management includes developing accurate, well-written job descriptions, clearly communicated performance standards, and consistent, ongoing coaching and feedback sessions designed to encourage high levels of performance.

Through performance coaching, supervisors help employees develop their skills by providing feedback regarding quantity and quality of work.  Supervisors and employees discuss challenges faced as well as accomplishments attained.

Performance appraisal is the tool utilized to quantify and assess an employee's individual contribution to the University during a specified period of time.

The performance appraisal system provides an opportunity for an objective dialogue between the employee and the supervisor about the individual's work performance. Performance appraisals for every non-faculty employee are required annually.

 

Performance Appraisal Hands-On Sessions
 
Dates/Time Location
7/1/25 10:00am-12:00pm  Bethany Room 202 
7/9/25 12:00pm-2:00pm  Meeting Room 206 (2nd Floor University Center)
7/15/25 10:00am-12:00pm  Meeting Room 206 (2nd Floor University Center) 

User Training Guides

Performance Appraisal Policies

Performance Appraisal FAQ

  • If a person is new, do we have to do their review?
    • If an employee has been here less than 6 months, a review is not mandatory. Please discuss with the senior leadership of your team on how to handle.
  • Can the manager show the appraisal to their employee before the manager sign off?  
    • The manager can print a copy of appraisal to pdf and provide a copy before the discussion.
  • Can the manager go back and forth with individual entry and batch entry?
    • Yes, managers can choose to complete part of the appraisal in batch form and another part of the appraisal individually.  
  • Can employees write a comment after the manager appraisal?  
    • Yes, during the employee sign-off the employee can write a comment on the appraisal after the manager appraisal.  
  • How can a manager check if employees have taken their required compliance training?
    • Employees can access their compliance score card in the Human Resources section in the University Portal App. The manager can ask the employee to share a screenshot of their scorecard or show the scorecard to the manager.  
  • How to get a copy of your job description?
    • Employees can reach out to their manager for a job description. If the manager does not have a copy of the job description, send an email to Nancy Wentz for assistance. Click here for additional information
  • How is the final rating calculated?
    • The final rating is calculated based on the ratings of the competencies.  
  • Can managers review the self-appraisal while completing the employee’s appraisal?
    • The employees’ self-appraisal will be visible to managers.
  • Can files be attached?
    • There is an attach option in the system to attach files for employees and managers.
  • Does the appraisal need to be completed fully in one sitting?
    • There is a save for later option if you need to come back to complete the appraisal for managers and employees.