Getting Started with Technology

The Department of Information Technology provides technology tools, resources and support services for the University. 

Getting Started Guides

Employees and Faculty

Getting Help

The first point of contact for any technology-related question or problem is the Technology Service Desk. The Technology Service Desk is staffed by IT professionals 24 hours a day, 7 days a week, 365 days a year.

• 973-275-2222
• servicedesk@shu.edu
• @SetonHallTech

In-Person Technical Support

In-person support is located in Corrigan Hall, room 29 on the South Orange Campus and in the Information Commons on the Interprofessional Health Sciences (IHS) Campus. 

For Students, Faculty and Employees:

Inside Information Technology

Paul Fisher Chief Information Officer (973) 275-2936 paul.fisher@shu.edu	Stephen Landry Special Advisor to the CIO (973) 761-7386 stephen.landry@shu.edu
Matthew Stevenson Executive Director IT Architecture & Infrastructure (973) 313-6184 matthew.stevenson@shu.edu	Eric Lopez Director IT Security (973) 313-6138 eric.lopez@shu.edu
Michael Soupios Executive Director TLTC (973) 275-2157 michael.soupios@shu.edu	John Fernandes Sr. Director IT Service Management (973) 275-2270 john.fernandes@shu.edu
Christine Sandella Director IT Planning and Communications (973) 761-7566 christine.sandella@shu.edu	Frank Forte Director IT Operations, IHS Campus (973) 275-4339 frank.forte1@shu.edu
Jacqueline Harper Assistant to the CIO/Associate CIO (973) 275-2929 jacqueline.harper@shu.edu

Instructional Design

Find your Instructional Designer here.

Online Learning
The TLT Center supports all online course development initiatives whether it be a single course or full program. Courses are developed using the Quality Matters rubric which promotes and improves the quality of online education and student learning.

Faculty Development Workshops
The TLT Center hosts a variety of workshops for faculty held throughout the year. During the summer months the TLT Center hosts its annual "Summer Series," dedicated to the investigation of a new and emerging technology, as well as core technologies such as Canvas. Workshops are also held throughout the academic year and range from intensive hands-on sessions to special topic presentations.

Classroom and Event Support

Classroom Support
Routine maintenance is performed to ensure that the technology installed in the classroom is working and ready for use. Submit a request for equipment and support. All classrooms on campus have installed equipment such as data projectors, screens and speakers. Classroom delivery requires 2 business days' notice to guarantee service.

Incidents concerning equipment found damaged, missing or malfunctioning may be reported by opening a ticket with the Service Desk or by calling the Technology Service Desk at ext. 2222 from on-campus, (973) 275-2222 from off-campus.

Event Support
Technicians and audio visual equipment are available upon request in support of special programs and events hosted by your department and held on the campus. Please refer to the Reservations Center website for more information about planning and scheduling an event. Media Services has equipment available for both pick-up or delivery. To request equipment, please complete the Media Services Request form.

Loaner Equipment
When presenting at a conference or need to work on a special project off campus, we have equipment available for loan. LCD projectors, digital video & audio recorders and much more are available on loan to the SHU Community.

Digital Media and Web Development

The Digital Media & Web Development Team supports faculty in the creation of digital materials for their courses, ranging from audio and video production, web development, programming, and digital and print media as well as being a cross-divisional team with Public Relations and Marketing, maintains, supports and updates the University’s Web presence.
Click here to request web communications, creative development and marketing projects.