What may we help you with?
The Technology Service Desk is available 24/7 for software help and other questions. These services are available remotely in one of four ways: opening a ticket, live chat, email: servicedesk@shu.edu, or by phone at (973) 275-2222.
Services
The Department of Information Technology offers services in the following categories:
- Accounts, Passwords and Access
- Backup and Storage
- Business Tools and Services
- Classroom and Event Support
- Computer Labs and Printing
- E-mail and Messaging
- Hardware and Software
- Instructional Technology
- Mobile Technology
- Security and Data
- Technology Service Hours
- Networking
- Training and Support
- Web Services
- Duo Two-Factor Authentication
Project and Planning Services
Need a technology solution for your business unit? The Department of Information Technology can assess available options, ensure they meet the University's security standards and confirm they are compatible with our IT platform.
IT Security Services
Need assistance with two-factor authentication or changing your password? IT Security oversees the Seton Hall community's efforts to protect its computing and information assets and to comply with legal and regulatory requirements.
Central Equipment Fund
Central Equipment Fund requests can be made to the Department of Information Technology for one-time or multi-year equipment expenses that are not accounted for in organizations’ operating budgets and do not exceed $5,000.
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